Privacy Policy

Your Privacy on Vigoplace: Clear, Secure, and Respectful

At Vigoplace, we’re more than a platform we’re a community built on trust. Whether you’re creating content, building your business, joining a faith group, or just exploring, your privacy matters to us. That’s why we want to be transparent about what data we collect, how we use it, and what you can control.

This post is a human-friendly summary of our Privacy Policy (last updated July 19, 2023), designed to help you understand your rights, your choices, and how we keep your information safe.

🔍 What We Collect — and Why

To give you the best experience on Vigoplace, we may collect a few types of information when you use our platform.

Here’s what we may collect:

  • Basic info like your name, email, phone number, or location
  • Account activity such as posts, comments, and Places you create
  • Device and usage data like your IP address, the type of phone or browser you use, pages visited, and time spent

We also collect optional info only with your permission, such as:

  • Access to your contact list (to suggest people you may know)
  • Access to your camera or gallery (so you can upload content)

You can control these permissions anytime from your device settings.

💼 KYC and Financial Data — What You Should Know

To use Vigo Wallet for transactions like receiving donations, making withdrawals, or subscribing to services, you’ll need to complete a KYC (Know Your Customer) verification.

This is required to:

  • Protect your account and prevent fraud
  • Meet legal and financial regulations
  • Ensure secure financial activity on Vigoplace

As part of this process, we may request:

  • Your full name and date of birth
  • Your NIN (National Identification Number)
  • Your BVN (Bank Verification Number)
  • A valid government-issued ID
  • Proof of address (if needed)

Your information is stored securely and is never shared or sold. We treat it with the highest level of confidentiality.

🧠 What We Use Your Info For

Here’s how your data helps us improve your experience:

  • To help you create, manage, and personalize your Place
  • To send updates and support messages
  • To suggest content or people you may like
  • To analyze platform usage and improve performance
  • To keep your wallet and transactions safe

We may share data with verified service providers like payment processors, but always under strict privacy agreements.

🗑 You’re in Control

You can manage or delete your data any time:

  • Delete a post via the post menu
  • Delete a Place from your Place profile settings
  • Delete your account through your main profile
  • Delete comments by tapping the delete icon next to them

Need everything removed permanently? Email us at support@Vigoplace.com and request full data deletion. It may take up to 90 days to completely erase your records from all systems, including backups — but we’ll make sure it’s done.

🧒 What About Kids?

Vigoplace isn’t for children under 13 years old. We don’t knowingly collect data from minors. If you’re a parent and think your child signed up, contact us immediately and we’ll help remove their account and information.

🔄 Updates and Transparency

Our Privacy Policy may change as we grow and improve. When we make big updates, we’ll notify you through the app or email. We encourage you to check back here occasionally to stay informed.

📬 Need Help or Have Questions?

We’re here for you. If you have any questions about your data, our policy, or need support, don’t hesitate to reach out.

📧 Email: admin.place@Vigoplace.com

At Vigoplace, your privacy is our responsibility. And we take it seriously — every step of the way.

 

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